The end of landlines

What is happening to landlines?

Landlines are analogue systems in a digital world. The technology used is based on the same infrastructure established in the 1800s. While this technology has been upgraded and its capacity greatly extended to allow digital services, it is reliant on older technology and requires considerable maintenance.
BT, the premier provider of infrastructure in the UK, has announced the ending of all analogue services using landlines by 2025. That means if you currently have a landline and utilise ISDN (Integrated Service Digital Network) or PTSN (Public Switch Phone Network) then from this year you will find it progressively harder to install new systems.

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Why is this important to households and businesses?

Once the switch off starts it means that there will no maintenance or recovery of data systems dependent on landline technology. This could have a massive impact on your business financially if you are unprepared.

How best to prepare?

Fortunately, it is straightforward. Using systems such as M4siz VOIP products (Voice over Internet Protocol). While it is possible to use old equipment, such as faxes, after the switch over by using a plugin adapter, it will always be a mechanical piece of equipment liable to breakdown or need parts renewal. VOIP offer the same service facilities as you are familiar with but offer them through a range of digital services.

Why Digital Services?

Offering telephony across VOIP means that you can maximise the offer to suit your business and scale it to your business need. As a digital service, you are liberated from the capital investment of buying physical exchanges as this now happens in the cloud and is controlled using an integrated software process commonly called SIP trunking (Session Initiation Protocol). This means that once set up your office administrator can carry out many of the functions previously requiring an expensive engineer service and support that might previously be hidden in service charges. It is now straightforward to add and reduce the number of extensions, routing “follow me” protocols to allow phone calls to automatically be routed to anywhere your staff are working, offer integrated voice recognition menus to “triage” calls to the correct handler to improve customer service. Digital services offer cost effective solutions with lower cost telephony charges. When linked to pro-business software such as Office 365 it can greatly improve collaborative workings and communication all through one integrated experience.

Why M4siz?

M4siz offer a personalised local service for the businesses we serve through the great solutions we offer our clients. We specialise in providing truly focussed client services that deliver scalable IT and Communication solutions for dynamic businesses.

Ready to experience VOIP?

To discuss or explore a personalised VOIP solution for your business then contact us now and simply click the button to begin your journey.

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M4siz Limited, Hallmark House, 25 Downham Road, Ramsden Heath, Chelmsford CM11 1PU
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